Writing effective business English is about creating clear, concise messages and avoiding verbosity; but the fewer words there are, the more important it is to get them right.
Fiona Talbot runs TQI Word Power Skills, a Business Writing Skills consulting company. She runs workshops and delivers individual coaching at all levels in all sizes of business. In addition to writing articles for Personnel Today, British Airways and CCF Magazine, she is the author of the Better English series, published by Kogan Page. Visit her website: www.wordpowerskills.com.